Privacy Policy


Our Guarantee:

So Rad is committed to our products, service and customers. This is a very important aspect of our business and that is why we have a 100% satisfaction guarantee behind every purchase. If you are not completely satisfied with your purchase, see our return/ exchange policy.

Placing an Order:

Orders can be placed 24 hours a day, 7 days a week on So Rad's web site. On-line ordering is straightforward and convenient; simply click the item of interest, select a size, then select the Add to Cart button from any product page on the web site. Then follow the subsequent instructions. The transaction currency is in Canadian Dollars.
Orders: Presently, So Rad accepts credit card payments from Visa, MasterCard & PayPal. You will be notified if your order cannot be fulfilled within the lead time noted at the time of your order. For shipping info, please check out our Shipping and Returns page.

Payment Options:

For Fast on-line ordering, we are pleased to offer PayPal and credit card transactions. For those who wish to order off-line, we accept banking e-transfers and credit card orders (Visa/Mastercard). To place your order, you can contact us.

Order Confirmations After shipment has been made, you will receive an email confirmation from So Rad with your tracking information.

Returns & Exchanges:

See our Shipping & Returns page.

Contact Information

Questions/Comments/Customer Service: hello@shopsorad.com
Media & Newsletter: sales@shopsorad.com
Sales/Returns: sales@shopsorad.com
Wholesale: csauernheimer@trilliumsales.com

So Rad is officially registered and located in Toronto, Ontario, Canada

Your security is very important to us.
Therefore, at So Rad we take every precaution to ensure the security of all transactions. Payments are made through a secure page, through shopify, SSL secure

Newsletter Subscriptions/Email Address: Should you choose to subscribe to So Rad, we will use your email address to notify you about exciting new product additions, about special offers or other promotions that may be of interest to you. We will not, under any circumstances, forward your email address to another company or third party for any reason.

We do not knowingly collect personal data from anyone. We will never request personally identifiable information from anyone under the age of 13.

 

If you have any questions, feel free to contact us